All tours and programs are by reservation only. To
reserve any of our programs, please call us at (443)
562-5736 or email us at catherine@marylanddogsledding.com.
The following policies apply to our in person Maryland dog sledding programs. For payment and cancellation policies for our Maine dog sledding programs including our Maine Winter Cabin Adventure, please visit our Maine Winter Cabin Adventure website. For information on our Virtual Dog Sledding Programs, please see below.
Pricing is subject to change but will be confirmed
at the time of booking. A fuel surcharge may be applied
to programs held at specific locations. All reservations
require a deposit in the amount of fifty percent (50%) of the total
program cost. Group program deposits for our Scout
Patch Program and Educational
Dog Sledding Program are done based on our minimum
of fourteen (14) Scouts / children. This deposit is due at the
time of booking. If the deposit is not paid within
seven (7) business days of the date of booking, Maryland
Sled Dog Adventures LLC reserves the right to
cancel your reservation. Maryland Sled Dog Adventures
LLC accepts cash, travelers’ checks, personal
checks, and money orders. Girl Scout and Boy Scout
troop checks are acceptable. All deposit checks for
our dog sledding programs should be made payable to
"Maryland Sled Dog Adventures LLC." Group
programs should be paid using one check for the deposit
and one check for the balance. Thank you in advance
for your cooperation.
Maryland Sled Dog Adventures LLC reserves
the right to cancel or reschedule any program or tour
due to dangerous weather or trail conditions. If we
cancel, cancellation charges do not apply. We will
contact you as soon as possible if any of these conditions
exist. If you cancel less than twenty-one (21) days in advance,
your deposit is forfeited. For cancellations made
more than twenty-one (21) days in advance, deposits are refunded
less a one hundred dollar ($100) processing fee. Group reservations require
a deposit in the amount of fifty percent (50%) of the total program
cost. No shows are charged the
full program cost. All requests to reschedule are
treated as cancellations and are subject to the above-referenced
policies.
Inclement weather and being outdoors in it is part of dog sledding and is to be expected. Here at Maryland Sled Dog Adventures LLC, our policy is that we run rain, shine, sleet, or snow. Please do not book a dog sledding program if you or the parents in your group are not prepared to drive in any weather including but not limited to, snow and ice. While we do not often have snow on our trails, we are a dog sledding business and snow is to be anticipated and enjoyed. We do not cancel for snow. If you cancel with less than twenty-one (21) days notice for any reason including snowy travel conditions, your deposit is forfeited.
For groups, your final head count is due 72 hours in advance of your program date. Please notify us at or before 72 hours prior
to your program with the final number of participants.
Should the group's numbers decrease within 72 hours
of the program date, canceling individuals will be
charged the full program cost. Increase of numbers
is at the discretion and ability of Maryland Sled
Dog Adventures LLC.
We arrive at the trail head early to begin your dog
sledding program. We expect you to arrive on time
as well. A grace time of ten minutes will be allowed.
For parties arriving later, we reserve the right to
eliminate or shorten elements, including the ride,
of your dog sledding program. Parties arriving 30
minutes or more late, will be considered no shows
and will be subject to our cancellation policies listed
above. Groups should plan on arriving five to ten
minutes before their set start time to allow participants
plenty of time to put on their heavy winter clothing
and use the rest room / porta potty if necessary.
We thank you in advance for your cooperation.
Gift certificates are available for individual programs.
Gift certificates are not refundable, not transferable
and are subject to availability.
Because we are a small mushing kennel, weight
restrictions do apply. Weight restrictions vary a
bit based on temperatures, length of run, rig vs.
sled, etc. but in general we can take one adult or
one child at a time and we are limited to passengers
that are 200 lbs or less.
All participants must sign our Waiver
and Release before beginning any program. A Waiver
and Release must be signed by the parent or legal
guardian of each person under the age of eighteen.
Please note: If you are an adult accompanying a minor
who is not your child, his/her parent or legal guardian
must sign our Waiver and Release and you must bring
it with you the day of the activity. You will not
be allowed to sign on behalf of minor participants
who are not your children or legal wards. When completing our Waiver and Release for a minor, please complete and sign both the second and third pages. Individuals
without a completed Waiver and Release will not be
allowed to participate.
Copies of our Waiver and Release may be downloaded
and printed by clicking: Waiver
and Release Agreement
Should you have any other questions, please check
out our FAQ page or email
or call us.
All of our virtual dog sledding programs begin promptly at the stated time. All virtual dog sledding programs are offered via Zoom. Participants are responsible for installing and knowing how to use Zoom. To install Zoom, go here. We highly recommend you familiarize yourself with Zoom prior to your virtual dog sledding program. You may wish to do a test meeting with another individual prior in your house prior to your participation in the virtual program. All payments must be made using Venmo or Zelle. Payment is due at the time of registration. All payments are final and nonrefundable. Registration closes 24 hours before the event. Registration is per person. Please do not share the emailed meeting ID, password, etc. Only registered participants will be admitted to the Zoom session. While we do our best to ensure a good connection, we cannot be responsible for technical glitches and technical issues of the participants. |